Privacy Policy

The protection of the user's (hereinafter referred to as "user", "you" or "your") data throughout the course of processing Personal Data as well as the security of all business data are important concerns to us. We process Personal Data that was gathered during your visit to our website or mobile application ("Platform"), only in accordance with statutory regulations.

1. Controller

Quibble AI Private Limited (herein referred to as "Quibble AI", "we", "us" or "our") is the controller responsible for the processing of your data; exceptions are outlined in this Data Protection Policy.

In addition to us, there shall be third-party services integrated within our services and data provided to such third-party service providers incidental to your usage of our services shall be governed by the privacy policy of such third-party service providers and such third-party services providers as far as allowed under applicable laws shall constitute Controllers for such data.

2. Your Consent

2.1 By sharing any Personal Data or registering for, accessing, using, and/or downloading any content on this platform, you consent to the collection, storage, processing, disclosure, and use of your Personal Data as outlined in this Data Protection Policy and you confirm that such use of your Personal Data in accordance with the provisions of this Data Protection Policy shall not cause any wrongful loss to you.

2.2 You acknowledge that you are providing your Personal Data out of your free will. You hereby acknowledge and agree that the collection and receipt of your Personal Data by us is necessary to provide the services to you.

2.3 You hereby agree that the Personal Data provided by you is accurate and authentic. We shall not be liable for any dispute or claim arising out of the accuracy or authenticity of such Personal Data.

2.4 In the event, you do not provide your Personal Data as may be required for registration or thereafter, or you fail to provide permissions or withdraw your consent for processing the Personal Data, we shall not have any obligations to provide the services agreed to be provided under the terms and conditions and we may restrict or prohibit your use of our platform and services.

2.5 In the event, you grant access to any third party to our services under your account, then the terms "user", "you", "your" shall by inference include such third party, and this Data Protection Policy to the extent permitted under law shall mutatis-mutandis apply to such third party. Notwithstanding anything to the contrary, it shall be your sole responsibility to make such third-party user(s) being granted access under your authorization aware of the terms of this Data Protection Policy and adhere to its obligation. You and such user shall be jointly and severally liable to indemnify us against any claims or breach of this Policy by such third-party user(s).

3. Collection and Processing of Personal Data

3.1 Principles

We collect, process, retain, and use Personal Data only for lawful purposes (as specified below).

3.2 Processed data categories

When you provide data that enables us to respond to your request for products or services, we will, wherever necessary to fulfill our services, disclose this data to third-party service providers or processors ("data processor") or may receive your Personal Data from other parties ("other controllers") for the purposes described in this Data Protection Policy.

3.2.1 Personal Data that you provide to Quibble AI directly through the platform or emails

We may collect Personal Data when you fill out forms or raise a query through our platform, or send emails, texts, call us, or write to us.

Disclaimer: Our platform may contain links to other third-party websites that may collect Personal Data about you. If you submit your Personal Data or any other information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the terms and conditions and the privacy policy of any such website you visit. We shall not be responsible for the privacy practices or the content of those linked websites.

3.2.2 Personal Data that is collected from other controllers

You can engage with us through other service providers like Google, and Microsoft, social media websites, or through features on Quibble AI platform that integrate with social media sites or other third parties. If you access our platform through any such other controller, the data we collect may include your user name associated with that data controller, any other information or content that such other data controller has the right to share with us, or any information you have made public in connection with that data controller's services. When you access our platform or otherwise deal with Quibble AI through other data controllers, you are authorizing Quibble AI to collect, store, process, use, and retain such information and content in accordance with this Data Protection Policy.

Other controllers hereby acknowledge that by consenting to this Data Protection Policy they are consenting to Quibble AI collecting, using, retaining, or processing the Personal Data provided to us by such other controller. It shall be the sole responsibility of the other controllers to take consent of the users to provide us with their Personal Data.

It is hereby clarified that we shall not be liable for the accuracy or authenticity of Personal Data received from any other controller. In case any other controller receives requests from the users to withdraw their consent, erase, or make corrections to their Personal Data, such other controller shall promptly notify such request and we shall be liable to fulfill such request only upon being notified by the other controller.

3.2.3 Data that is collected by virtue of usage of our services

When you use our services, we including other third parties may gain access to your Personal Data including but not limited to your name, age, gender, email, contact information, device information, and any other information that you may, with your free consent, provide to use our services including Personal Data or any other information of any third party. It is hereby clarified that in no case, Quibble AI shall not be liable to such third party whose Personal Data or information has been provided to us by you while using our services.

3.2.4 Data that is incidental to the usage of our services

We including any other controller or data processor collect, store, use, or process any of your Personal Data which is incidental or ancillary to your usage of our services and that you may provide us or any other controller by giving your consent to this Data Protection Policy.

You hereby consent that the collection and use of any Personal Data or any other information as disclosed under this Data Protection Policy shall not cause any loss to any third party or wrongful gain to youself. Further, you also hereby consent and acknowledge to be bound by the terms and conditions as detailed under the Terms of Use. You hereby consent that we may transfer your Personal Data to any other affiliates, data processors, or other controllers for its use in connection with the below-mentioned purposes.

3.3 Processing purposes

We as well as the service providers or data processors commissioned by us, process your Personal Data for the following processing purposes:

3.3.1 To provide our services

Legitimate interest in providing our services and further enhancement and improvement in our services as may be requested by you from time to time.

3.3.2 In reply to user inquiries in the framework of a contact form

Legitimate interest in resolving your queries and to enhance our products and services, as long as it is carried out in compliance with data protection regulations and contractual performance and consent.

3.3.3 Resolving service disruptions as well as for security reasons

Fulfillment of our legal obligations within the scope of data security and predominantly, legitimate interest in resolving service disruptions as well as in the protection of our services.

3.3.4 Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent

Consent or predominantly, legitimate interest on our part in direct marketing if in accordance with data protection and competition law.

3.3.5 To safeguard and defend our rights

Legitimate interest in safeguarding our rights in accordance with the data protection regulations.

3.3.6 To fulfill any statutory obligations or obligations towards any government authority

Legitimate and justified interest in fulfilling any statutory obligations.

3.4 Legal Basis

The lawful basis on which we rely in order to use the Personal Data that we collect about you for the purposes set out herein may be:

3.4.1 You have given consent to the processing of your Personal Data for one or more specific purposes; and

3.4.2 Using your information is necessary to fulfill a contract you have with us, or because you have requested us to take specific steps.

4. Data transfer

4.1 Data transfer to data processors

Principally, your Personal Data is forwarded to data processors only if required for the fulfillment of a contractual obligation, or if we ourselves, a third party, or a governmental authority have a legitimate interest in the data transfer, or if you have given your consent.

Additionally, your Personal data may also be transferred to data processors when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

4.2 Service providers (general)

We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting, hotline services or any other services.

4.3 Non-Personal Data and its Usage

In addition to the above, we may additionally collect and track non-personal data about your visit to our platform, including the domain name and the name of the web page from which you use our service, how much time you spend on each of our web pages, operating system, and platform, transaction history, pages viewed, information searched for or requested for, access time and other relevant statistics.

You hereby consent that we may share this information with our affiliates, data processors, other controllers, or any other third party for the betterment of overall services as an industry. We will use this information for the purpose of improving the performance and operations of our service and attracting advertisers and listings for our service.

You hereby acknowledge that non-personal data collected by us shall be considered our data and we may use such non-personal data for any purpose at any time including without limitation to develop and improve our other products and services. Any right that may be given to you in respect of your Personal Data shall not be exercisable against non-personal data collected by us.

5. Duration of storage, retention periods

Principally, we will retain your data for as long as you don't withdraw your consent to data processing, request to erase your Personal Data or it is necessary to render our online offers and connected services or for as long as we have a legitimate interest in storing the data (e.g., we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). We may retain the data for a longer period as required under the applicable laws or as required to do so for the performance of a legal or contractual obligation or upon order of any authority. (e.g., due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time). Further, we may use our servers located anywhere for the collection, storage, and processing of your data, as per the applicable laws.

6. Personal Data of Third Parties

6.1 By using our services, you may provide us with Personal Data or other information related to third parties (e.g., names, contact details, or other identifiers). You confirm that you have obtained all necessary consents from these third parties to share their Personal Data with the Company and that such sharing complies with all applicable laws and regulations.

6.2 You shall be solely responsible for ensuring that any Personal Data or information of third parties provided to us by you is accurate, lawful, and shared with the third parties' full, informed consent. We shall not be held liable for any discrepancies, inaccuracies, or lack of proper authorization related to this data.

6.3 We explicitly disclaim all liability for any claims, actions, damages, or expenses arising from or related to the Personal Data of third parties shared by you with us. Should any claim or action be initiated by a third party regarding their data, you agree to fully indemnify, defend, and hold us harmless against any liability, costs, or expenses, including legal fees, incurred by us as a result of such claim.

6.4 In the event of any claim arising out of or relating to our possession, processing, or use of any third-party Personal Data provided by you, you agree to indemnify, defend, and hold harmless Quibble AI and its directors, employees, and affiliates against any and all claims, damages, losses, and expenses (including but not limited to legal fees) incurred by Quibble AI as a result of such claims.

6.5 You acknowledge and agree that by providing third-party Personal Data to us, you are responsible for complying with all applicable privacy and data protection laws. We shall not be liable for any unauthorized or improper use of third-party Personal Data provided by you, and we disclaim any responsibility for ensuring compliance with such laws as it pertains to third-party data.

7. Usage of cookies

Our Platform may use cookies and similar tracking technologies to enhance your experience and provide personalized content. Detailed information about the usage of cookies on Our Platform can be found in Schedule I: Usage of Cookies.

8. Security

The security of your Personal Data is very important to us. We use reasonable security measures, at the minimum those mandated under the applicable laws, to safeguard and protect your Personal Data.

You hereby accept the inherent security implications of providing privacy to your Personal Data shared with us and you will not hold us responsible for any breach of security or the disclosure of information unless we have been grossly and willfully negligent.

We may enter into an agreement with other controllers or data processors (in or outside of India) to store or process your Personal Data. These third parties may have their own security standards to safeguard your information or data and we will on a commercially reasonable basis require such third parties to adopt reasonable security standards to safeguard your Personal Data or information.

Not withstanding anything contained in this Data Protection Policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of your Personal Data, if such loss, damage, or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

9. Anonymized Data

You acknowledge and agree that we may create aggregated, redacted, or anonymized forms of your Personal Data that may not identify you ("Anonymized Data"). Anonymized data shall be considered our data and we may use such Anonymous Data for any purpose at any time (including without limitation to develop and improve our other products and services and to create and distribute reports and other materials).

10. Children and Disabled Persons

10.1 We do not provide services directly to children below the age of 18 years ("children") or proactively collect their Personal Data. However, we may allow children to use our services provided that their parents or legal guardians give their verifiable consent by registering their child's account on our platform as a sub-account to the parent's or guardian's account registered on our platform and that such parent and legal guardian assume all responsibility and legal liability for the conduct of their child including, without limitation, monitoring the child's access and use of our services.

10.2 If we learn that the Personal Data of a child has been collected without verifiable parental consent, causing any detrimental effect on the well-being of a child, or behavior of children, then we may take the appropriate steps to delete such information. However, if you discover your child has submitted his/ her data to us, you may have such data deleted from our database by sending an e-mail request on the email given under 'Contact Us'. Upon receiving the request, we shall ensure to delete such information from our database within a reasonable time.

10.3 A person with a disability who has a lawful guardian may use our services, provided that the legal guardians of such disabled person shall give their consent to such person using our services by registering a disabled person's account on our platform as a sub-account to the guardian's account registered on our platform. The legal guardian shall assume all responsibility and legal liability for the conduct of such person including, without limitation, monitoring the person's access and use of our services.

10.4 If we learn that our services are being used by a disabled person without obtaining verifiable consent from their legal guardian, then we may take the appropriate steps to delete such information. However, if the lawful guardian discovers the disabled person has submitted his/ her data to us without their consent, the lawful guardian may have such data deleted from our database by sending an e-mail request on the email id given under 'Contact Us'. Upon receiving the request, we shall ensure to delete such information from our database within a reasonable time.

11. User rights

To enforce your rights, please contact us using the details provided in the "Contact Us" section (see below). In doing so, please ensure that an unambiguous identification of your person is possible.

11.1 Right to request a copy of your Personal Data

In case you wish to access a summary of the Personal Data that we may hold about you or you wish to know the identity of third parties with whom we may share your Personal Data then you can request a copy of such data from us by writing on email-id using the details provided in the "Contact Us" section. Upon receiving your request, we will provide you with a readable copy of the Personal Data which we keep about you. We will provide such information without charge; however, we may charge a reasonable fee for the administrative cost of providing the information where the request for information is unfounded, repetitive, or excessive.

11.2 Right to Correction

In case you require us to rectify any inaccuracies to the Personal data that we hold about you, you may contact us using the details provided in the "Contact Us" section on our platform to rectify your data. If we have disclosed your personal data to any third parties, we will also inform those third parties of any correction to your Personal Data, where possible.

In case we receive your Personal Data through any other controller, you may request such other controller to rectify your data and such other controller shall notify us about any rectifications as may be requested by you.

11.3 Right to erasure

You may go to the settings page on our platform to erase your Personal data or contact us using the details provided in the "Contact Us" section, in the following circumstances:

• the Personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
• you withdraw consent on which the processing is based and there is no other legal ground for the processing of the data;
• there is no overriding legitimate interest for us to continue the processing of the data;
• your personal data was unlawfully processed; or
• your personal data must be erased in order to comply with a legal obligation.

However, we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of receiving your request.

11.4 Right to Grievance Redressal

We take your privacy very seriously and try to adhere to the highest standards when collecting and processing your Personal Data. However, if you think there is a problem with the way we are processing your Personal Data, then we encourage you to contact our Grievance Officer (see below) directly to see if your concerns can be addressed.

If you are not satisfied with the outcome of our grievance redressal mechanism, or if you consider that your complaint has not been handled correctly, you may lodge a complaint with the Data Protection Board of India or the Information Commissioner's Office, as may be applicable.

11.5 Right to nominate

You have the right to nominate a person who shall, in case of your death or inability to exercise your rights as a user herein, take appropriate actions on your behalf.

You can nominate a person by contacting us using the details provided in the "Contact Us" section on our platform.

11.6 Withdrawal of consent

Where we have relied on your consent for the processing of your Personal data, you have the right to withdraw that consent at any time. If you wish to withdraw your consent please go to the settings page on our platform. However, the lawfulness of data processing prior to your withdrawal remains unchanged.

12. Additional Rights to Users Residing in the European Union

12.1 Right to Data Portability

In case you wish to transmit the Personal Data that you have received from us in a structured, commonly used, and machine-readable format to another controller, then you can freely transmit such data to another controller without hindrance from us.

12.2 Right to restrict processing of your Personal Data

You have the right to restrict the processing of your Personal Data in the following circumstances:

• you contest the accuracy of the Personal data;
• you have objected to our processing of your Personal Data;
• the processing is unlawful and you do not wish for the data to be erased but require restricted processing of the data instead; or
• we no longer require your personal data but you require the data to establish, exercise, or defend a legal claim.

When processing of your Personal Data has been restricted, we will be permitted to store your data but will not perform any other processing of it, unless you consent to further processing or processing is necessary for the establishment of a legal claim; for the protection of rights of another person; or for reasons of important public interest.

12.3 Right to object to processing your Personal Data

You have the right to object to us processing your Personal Data where our legal basis for processing the data is:

• for direct marketing purposes (including profiling), we will stop processing your personal data for this purpose; and
• for scientific or historical research purposes or statistical purposes,

unless the processing is necessary for the performance of a task carried out for reasons of public interest, should you object to our processing of your Personal Data on this legal basis, your objection must be based on grounds relating to your particular situation.

12.4 Right to oppose Automated Decision-Making and Profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you, if such a process is:

• not necessary for entering into, or the performance of, a contract between for providing services
• is not authorized by laws to which we are a subject
• is not based on your explicit consent.

13. Limitation of Liability

13.1 We shall not be liable under any circumstances for any indirect, special, consequential, or incidental loss, exemplary or other such damages, including, without limitation, damages arising out of or relating to breach, misuse, or corruption of data/information shared by You.

13.2 Unless prohibited under the applicable laws, our maximum aggregate liability for all claims arising out of or in connection with the services shall not exceed the amount paid by you to us during two (2) months period immediately preceding the incident (or the first incident in a series) giving rise to any claim for damages.

14. Important Disclaimer

Although Quibble AI provides full security and secrecy to your Personal Data, we urge you to be careful while sharing your Personal Data with any third party claiming to be related to Quibble AI on emails/phone calls, etc. We disclaim any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and we take no responsibility for the same. Further, we are not responsible for the authenticity of the Personal Data provided by you.

15. Changes to the Data Protection Policy

We reserve the right to change, modify, add, or remove portions of this Data Protection Policy at any time for any reason at our absolute and sole discretion. You can access the latest version of this Data Protection Policy at any given time from our Platform and it shall be your responsibility to stay updated on any changes to this Data Protection Policy. Once posted, those changes are effective immediately, unless stated otherwise. In case you disapprove of this policy or withdraw your consent then you should immediately cease to use the platform. The terms of this Data Protection Policy shall be read with and as an integral part of the Terms of Use of our platform.

16. Further Acknowledgements

You hereby acknowledge and agree that this Data Protection Policy:

a. is clear and easily accessible and provides statements of Quibble AI's policies and practices respective to the information;

b. provides for the personal data or nonpersonal data to be collected;

c. provides for the purposes of collection and usage of the information;

d. provides for disclosure of information;

e. provides for reasonable security practices and procedures.

17. Grievance Redressal

In case of any grievance regarding your Personal Data, you may make a request or submit such grievances to our Grievance Officer at the coordinates provided below:

Name: Ashish Garg

Email: ashish.garg@quibbleai.io

18. Contact Us

Any questions, comments, requests, or inquiries should be directed to us at support@quibbleai.io. We will endeavor to respond to any query or questions within 7 business days.